THE UK'S LARGEST ASIAN DEPARTMENT STORE

Terms and Conditions

COMPANY DETAILS

Kadco Fashion & Textiles Ltd T/as Bombay Stores Retail
Shearbridge Road
Bradford
BD7 1NX
Company No: 0813 3224

PAYMENT METHODS

You can pay by using any of the following credit or debit cards:

VISA, MASTERCARD, SWITCH, SOLO, VISA ELECTRON, DELTA, BANKWIRE AND CHEQUE, PAYPAL

Once you have deposited the amount, please email at orders@bombaystores.co.uk or you may call and speak to one of our customer services advisors on +44 1274 729993 providing us with the following details.

  • TRANSACTION CODE OR (REGISTRATION NUMBER)
  • DEPOSITING DATE
  • NAME OF DEPOSITOR
  • HOW MUCH AMOUNT HAS BEEN DEPOSITED IN POUNDS ?


Cheques should be made payable to Bomay Stores. With a valid order no is stated on the back of the cheque.

Bomay Stores. Goods will be dispatched once the cheque / bank transfer has cleared which can take up to five working days of banking. Please allow 5 working days for us to confirm cleared funds in the case of bank transfer, cheques and postal orders.Orders will be held for 7 days before they are cancelled due to non-receipt of payment.

All orders will be charged in pounds, price shows in €euro are only approximate and can vary. please contact to your bank for current rates

DELIVERY INFORMATION

DELIVERY GUARANTEED 3 WORKING DAYS OR YOUR DELIVERY IS FREE (Only for Regular Catalogues) The guarantee only applies to U.K. mainland parcels. For International and non-mainland parcels we aim to dispatch within 24 hours of order received. Please allow us 7-10 working days for delivery. A first attempted delivery counts as the guaranteed delivery. If items are out of stock, you shall be notified by phone or e-mail. We use a reliable delivery service with full tracking details available. A signature will be required on delivery. We will only deliver to the address where the card used for payment is registered.If you wish to have your parcel delivered to an alternative address, then you can pay by cheque, postal order or bank transfer. Once we have cleared funds, we will then dispatch your order. Orders being paid by any of these methods will not be guaranteed delivery within 3 working days, but will be guaranteed delivered within 3 working days from when the funds clear. We need 5 working days for funds to clear in these instances.

Please allow us 7-10 working days for delivery during sale rush.

Guarantee will be void in the following cases: If your order contains items which are required from one of our outlets, then we will aim to deliver the full parcel within 5-7 working days. Due to bad weather, deliveries may be delayed slightly.

COST UK: All orders will incur a £4.95 within UK surcharge to allow for the cost of delivery. This is the same no matter how large the order is.

Note: If you do not receive the order within 4 days please inform us.

Note: Bomay Stores may revoke the guarantee at it's discretion.

STOCK AVAILABILITY

We always try and ensure that all stock is available when ordered. We have high demands for our goods and sometimes we run out of stocks faster than we expect. To avoid disappointment we advise you to order as soon as possible. At the time of dispatch, if an item(s) is out of stock, we try to contact customer by phone or email, please make sure to provide all contact details at the time of order. In case of wrong contact details provided or getting no response from customer, Bomay Stores reserve the right to cancel out of stock items and send rest of the order.

RETURNS POLICY (Valid for Mail Orders)

Customers have cancellation rights of 7 working days starting from day after the goods are delivered. If an item is unsuitable, Please ensure the goods have been returned unworn/unwashed for a refund within 7 days of receipt. For an exchange, goods should be returned within 28 days of receipts, unworn/unwashed. Jewellery items can be returned for an exchange/refund. Please ensure the jewellery item have been returned unworn for a refund within 7 days of receipt. For an exchange jewellery item should be returned within 28 days of receipts, unworn. Refund will be made by Cheque/Card within 28 working days.

RETURNS POLICY (Valid for Shop Orders)

If you change your mind about purchase, please return the unused goods to us with the original till receipt, or adequate proof of purchase within 7 days, and we will offer you an exchange or a credit note. For hygiene reasons we will not accept the returns of pierced jewellery. This does not affect your legal rights, including your claim to a refund, replacement, repair, where goods are faulty or mis-described.

Return address: Bomay Stores, PO Box 922, Bradford, BD1 9BH.

Bomay Stores GUARANTEE

If an item is unsuitable then you can send it back for a refund within 7 days of receiving your order and we will be happy to offer a refund. Terms & Conditions apply.

DISCLAIMER:

All items in the catalogue are subject to availability. Design, size and colors may vary slightly. Please take note that colors are not guaranteed. Please wash clothes separately. All care has been taken to ensure that the product description & specification are correct at the time of the catalogue going to press, however specification and detail may change.

Back to Top